Refund policy

We offer a 7-day return policy from the date of delivery.


To be eligible for a return:

- Item must be unused and in original packaging

- Proof of purchase is required


Non-returnable items:

- Used products

- Personal care items


Refunds:

- Once we receive and inspect the item, refund will be processed within 5-7 business days.


For returns, contact us at: shopnexio0@gmail.com